Collection: SafeStep Mat™️ FAQ
Q: How should I clean my SafeStep Mat™️?
A: For regular cleaning, simply wipe down the surface with a damp towel or cloth. For a deeper clean, use a gentle cleaning spray, detergent, or soap, wipe with a cloth, and then rinse with warm water. Hang dry after rinsing.
Q: How often should I clean my SafeStep Mat™️?
A: Our SafeStep Mat™️ is designed to stay clean for extended periods. Washing it once a month, or as needed, is typically enough to keep it fresh.
Q: Can I wash it in the machine?
A: We don't recommend machine washing as it may damage your SafeStep Mat™️.
Q: How does the SafeStep Mat™️ absorb and dry so quickly?
A: The top layer captures moisture and directs it to the absorbent sponge layer. The sponge's open-cell structure allows air to pass through, helping water evaporate quickly.
Thanks to our innovative 4-layer design and quick-dry technology, the SafeStep Mat™️ rapidly absorbs and dries water!
Q: What size SafeStep Mat™️ should I choose?
A: The SafeStep Mat™️ is available in two sizes (see dimensions below):
- Small: 60cm x 40cm (24 x 16 inches)
- Regular: 80cm x 50cm (32 x 20inches)
The regular size is ideal for entryways, patios, kitchens, and larger bathrooms. The small size is perfect for smaller bathrooms and tight doorways.
Q: Will the SafeStep Mat™️ get stuck under my door?
A: At under 30mm thick, the SafeStep Mat™️ fits under most doors. It should slide freely without snagging.
Q: Is the SafeStep Mat™️ vegan?
A: Yes! No animal products are used in the making of our mats.
Q: How many SafeStep Mat™️ do I need?
A: One mat per bathroom should be plenty. However, you might want more if you need mats for entryways, patios, or other areas around your home.
Q: What if I don’t like my SafeStep Mat™️ ?
A: We offer a 30-day money-back guarantee. If you’re not completely satisfied, just contact us within 30 days of receiving your mat, and we’ll take care of it. For more details, check our refund policy here.
Q: Who is the SafeStep Mat™️ for?
A: The SafeStep Mat™️ is perfect for anyone tired of dealing with soggy, slippery bath mats. It's a great fit for any home and makes a thoughtful gift for family and friends.